Proofs Proofs will be submitted via email for your review within 48 hours after they are received. We ask that you double check your personalization entries before submitting your order. Once the setup is complete, we will proofread your submission to ensure that the information provided has been correctly duplicated and submit a proof for your approval. Once approved, your order will be processed. If we have any questions, we will contact you before proceeding with the order.
Photos
If you want to personalize with a photo, please email your image to bookmarkers@parkersmarkers.com in .jpg format.
Changing Orders We have no problem making changes to your order. However, if we have already provided you with a proof containing the infor- mation that was submitted and it was approved, we can not change the order. A new order will have to be submitted.
Cancellation Policy We submit proofs for all custom orders and do not start process- ing until they have been finalized and approved by the customer. These orders cannot be cancelled after we have started to pro- cess the order.
Return Policy There are no returns on custom orders unless we are responsible for the error.
Shipping Shipping time will be determined by the size and specifications of the order. Customers will be notified via phone or email as to when their order will be shipped.